Conflict Resolution Essay

A new director decides to reorganize the subdivision you regulate in. This reorganization comes about without in found from the employees and many of the nurses that you oversee atomic number 18 feeling resentful of the change. As a nurse leader, identify factors that whitethorn lead to conflict and ways you bathroom manage them.Wherever in that location be people the ability for conflict exits. remainder is a disagreement, opposite or clash. It can affect the person emotionally, physically and specially. It can lead in a fight, discord and division. Conflict can be employ to motivate however it can be destructive and should be dealt with. gibe to McElhaney (n.d) nurses put through half a dozen major scopes of conflict. This scenario depicts one of those areas.1. People who buzz off experience in an area, ask to feel that their opinion is considered and valued. So, when changes are made to an area or department, in which they work, have experience and are the expert employees want to have input. In the absence of employee participation there may be apathy, anarchy and malicious compliance. Oftentimes it leads to lack of respect within the job and feelings of anger, diminished self-worth, and conflict.However as a nurse manager muchtimes, changes are made without any input from the employee and I have to manage this situation. In this case, during a ply meeting, I would discuss the changes, reasons they were made, and ask for input as to how we can implement these changes such that they work more effectively in our department. By using collaboration, my goal would be to incorporate employee feedback in areas/processes at a lower place my control. This would allow the employees to feel that they have some control over their work area, their input is valued and contribute to problem solving (Cardillo, 2011).Other areas are2. People have varying opinions, come from different backgrounds and culture and have different values. When conflict aris es over differing in values and cultures, then these conflicts moldiness be dealt with. They must bediscussed and a compromise r apieceed that works for each party as well as the department (McElhaney,n.d).3. Communication may be misunderstood and body language misconstrued (Cardillo, 2011). To confront this type of conflict, mortal must be willing to speak out. Once during my 360 degree re examine, I received feedback that my team members felt devalued and that they were not being get worded to because often times I continued typing when they came into the office even though I coherently responded to the questions. After receiving this feedback, anytime someone comes into my office, I would sit on my hands to run into that I pay attention and not type. When vocal communication and body language is misunderstood, the conflict must be confronted, discussed and a change must be made or an explanation given. conform to to meet the needs of promotes harmony and gains credits that c an be apply at a later date.4. A nurses individual(prenominal) space is often invaded by other staff members, physicians, and patient ofs. Crowded conditions and unvaried interruption can lead to conflict.In this situation, I would use a combination strategy of face-to-face meeting, collaboration and benchmarking. I would start with a face to face meeting with the individual to get his/her input as to how to better design/arrange the work area to reduce nisus and interruptions. I would also research what other hospitals have done in this situation and implement best practice. Then I would follow-up with the employee to ensure the implemented changes solved the problem.5. Other causes of conflict involve organizational climate, lead style, off-the-job problems, age pressures, job standards, and personal prejudice.These conflicts affect each individual differently. Therefore, I would recommend the employee experiencing these conflicts or exhibiting behavior that is indicative of these stressors to the Employee Assistance Program which consists of professionals curiously skilled to assist the employee in dealing with these stresses.6. Coping with technology changes and procedures.To nominate our patients with the best care, we have to continuously improve this mean that change is inevitable. So, during staff meetings, I cover latest techniques, updated procedures and discuss how these add value to patient care and make our job easier. Once a month a different member of the staff discusses medical article or have got they have read concerning a procedure or technique that can improve our process. After their presentation, we discuss if this is something we can implement easier or should put on our wish list. Lastly, each nurse is required to obtain six hours of training a year in which the hospital pays for. Training in new technology and procedures that are introduced is required and may be utilize for this purpose.There are many strategies to deal with conflict avoidance is one. somewhat types of conflict if left alone, will work themselves out. However because of the potential lay waste to nature of conflict it should confronted confront the situation and not the person. One should listen with empathy and the goal to understand the other persons point of view and negotiate to a win-win or at the very least a win-lose solution. Even if one side has to lose, position the lost as something positive degree that can be built upon or negotiated later (Nursing Strategies Countering Workplace Conflict with Positive Communication Strategies, 2011).ReferencesCardillo, D. (November 28, 2011). Seven strategies for managing conflict Retrieved from http//news.nurse.com/article/20111128/DD01/311290003.VJom714AKAMcElhaney R. (n.d). Conflict Management. Retrieved fromhttp//www.nursingcenter.com/CareerCenter/articles_preview.asp?varlet=confman.htmNursing Strategies Countering Workplace Conflict with Positive Communication